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Software features

All-in-one Platform to power your DME.

Noble*Direct unites patient intake, billing, and seamless payment collection into a single platform backed by 30+ years of experience in DME Software.

HIPAA compliantMedicare-ready billing

One structure

Employees, patients and claims under one system.

BusinessTeamsRecords
Management

Manage every aspect of your business.

Noble*Direct provides the tools to manage every aspect of your business whether it is managing employees, patients, or claims.

Management

One system for patients, employees, and claims.

Manage patients’ records. Historical data such as eligibility, same or similar, payments, insurance. Manage address, physicians, diagnostic codes, supplies, and more. Filter based on status to know where your patients are within your operations.

Manage employees’ activity such as sales, task, and key strokes, profile security, schedules.

Manage claims by status using Flow Control. Know where your claims are within your workflow to maximize efficiency. Know what has been paid and denied and for what reasons.

Claim path

A claim advances only when its stage is complete.

  1. Intake donePatient, payor and product on one record
  2. Validation doneEligibility and same or similar checked
  3. Authorization heldHeld until requirements clear
    Required to advance
    • Signed CMN on file met
    • Prior authorization number met
    • Face-to-face documentation outstanding
  4. Shipping waitingInventory deducted, tracking returned
  5. Billing waitingTransmitted when the stage is clean
Flow Control

Have control over your business.

Group patients and build a customized roadmap for your workflow. Flow Control enforces your exact business rules, ensuring every requirement is met before a claim moves forward, preventing costly mistakes, and stopping accidental processing on inactive accounts.

Claim & Patient Flow Control

Your exact business rules, enforced at every step.

Create custom stages tailored specifically to your unique business rules and operational workflow.

Ensure every document, authorization, and data point is complete before a claim can advance to the next step.

Eliminate billing on inactive accounts, prevent costly human error, and keep your cash flow predictable.

A warehouse worker writing an inventory list while checking stock.
Inventory Management

Streamline a crucial aspect of your business operations.

Manage your inventory in various ways within Noble*Direct, tailored to your business operations. Leverage intelligent inventory tracking and reporting to transform your inventory into a recurring revenue generator.

Inventory Management

Track, drop-ship, and scan in real time.

Intelligent inventory management allows providers to track supplies by location, warehouse, rack, shelf, and bin in real time, maintaining total visibility over stock levels across your business.

Noble integrates seamlessly with leading drop-shippers and manufacturers, allowing providers to streamline the entire shipping portion of their business without ever physically touching the product.

Utilize barcode scanning to track supplies by location, warehouse, rack, shelf, and bin in real time, speeding up inventory intake, auditing, and order processing while minimizing human error.

One billion +

Patient eInvoices / year

Patient eInvoices

Collect patient balances with ease.

RevSpring designs, analyzes, and improves patient communications and billing solutions that increase engagement and payment rates. The healthcare industry trusts RevSpring to maximize their financial results through dynamic and personalized print, online, phone, email, and text communications and self-service payment options.

RevSpring
Patient eInvoices

Personalized communications and self-service payments.

Provides you oversight and control to ensure each piece is designed, printed, delivered and stored precisely as you require and your patients prefer.

Complete transparency into the tracking, approvals and storage of all print and digital communications RevSpring manages on your behalf.

Ability to view an exact PDF of each individual document for unparalleled compliance.

Hands on a laptop keyboard, with document pages rising off the screen.
Document Management

Keep all your documentation in a single location.

Efficient document management is crucial for DME/HME providers to maintain order and comply with complex payor requirements. Document Imaging acts as an intelligent virtual filing cabinet, empowering providers to gain a competitive advantage.

Document Management

A paperless environment with instant access.

Create a 90 to 99% paperless environment by centralizing any and all documentation within Noble*Direct.

Most documentation automatically appears within Noble. If certain documentation is not captured, users have the ability to scan documents in.

Bring any and all documents into one place. Under patient file maintenance you will find all documentation, categorized for easy and instant access.

Today, assigned

The right task, to the right person, without an email or a spreadsheet.

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BILLING
DELIVERY
SERVICE
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Scheduling

Know what is on your plate.

Effortless scheduling with Noble*Direct. Experience scheduling that is intuitive. Intelligent features empower quick and confident decision-making. Focus on your appointments, not the scheduling process.

Intuitive scheduling.Easy decisions.

Scheduling

Oversee team members and assign the proper task.

Allows the company to oversee team members, updates, and assign the proper task to specific team members and patients.

Eliminates the need of emails, spreadsheets, and paper.

Routing byOptimoRoute
Mobile Delivery

On the go, use Noble*Direct’s Delivery App.

Create a seamless transition from on the go, to in the office. Capture eSignatures, pictures, and any necessary documentation. All captured information is stored within document imaging in real time.

Delivery App

Routes, signatures, and proof of delivery.

Organize and group routes based on real-time information such as traffic and driver’s location. Users can quickly add or remove deliveries, make notes and will instantly know when a delivery is completed.

Collect all vital information seamlessly: signatures, pictures, time and date stamp, GPS stamp. All information is securely stored and HIPAA compliant.

Order info, schedule and navigation in one easy to manage app.

Download on the App StoreGet it on Google Play
CollectionsSample report · Q2
$48.2k+12%

Collected this quarter, across every payor.

APRMAYJUN
Sample data shown for illustration
Reporting

Understand your business with detailed metrics.

Generate ad hoc reports and insightful analytics to inform critical business decisions. Visualize your data with a variety of charts and dashboards for a clear and concise understanding.

Reporting

Ad hoc reports, analytics, and dashboards.

It is important to understand metrically how each department in your business is operating to identify any possible hidden gaps.

Noble*Direct uses a Microsoft SQL backend, so it is easy to import and export any data to generate reports and analytics. Noble House has the ability to generate custom reports that automatically connect to your Excel.

Additional Core Module Features

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  • Credit Card Processing

    Enables secure, real-time payment processing directly within your workflow - making it easier than ever for DME providers to collect patient payments, reduce billing friction, and improve cash flow.

  • Eligibility for Medicare & Commercial Payors

    Delivers instant, accurate insurance verification by connecting directly to CMS for Medicare, leading clearinghouses for commercial payors- empowering DME providers to confirm coverage in real time and eliminate costly delays and denials.

  • Drop-Shipping

    Drop ship to leading distributors Noble*Direct v11 automates order fulfillment and automatically posts shipping and tracking details - streamlining logistics and keeping your team and patients informed every step of the way.

  • Same-or-Similar

    With built-in Medicare same or similar checks, Noble*Direct v11 eliminates the need to log into the Medicare portal-allowing DME providers to instantly verify patients' equipment history and avoid denials.